The exam will not let me start

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Checks

1. Open Orders and confirm that the purchase is recognized.
2. Verify that the access includes an available attempt or that you have a valid voucher.
3. Review the validity period and conditions for that certification.
4. Check whether an attempt is already being prepared or is in progress.
5. Confirm whether you already passed the certification; some assessments block additional attempts.
6. Sign out, sign back in and refresh the view once.

If the problem continues, email [email protected]. Include the order ID, visible message, time and a screenshot without sensitive data. Do not select Start exam repeatedly.